Microsoft Edge Printing PDFs

Posted by robd on June 07, 2022
Windows 10 / No Comments

When a user prints a PDF from Microsoft Edge the following would appear:

“Check Your Printer and try again. Printing Failed.”

The fix for us was to disable Use System Print Dialog and push out this registry change to users:

Windows Registry Settings
  • Path (Mandatory): HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Edge
  • Value Name: UseSystemPrintDialog
  • Value Type: REG_DWORD
  • Value: 0x00000000

Microsoft Edge Browser Policy Documentation | Microsoft Docs

We used Ivanti to rollout the changes:

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