When a user prints a PDF from Microsoft Edge the following would appear:
“Check Your Printer and try again. Printing Failed.”
The fix for us was to disable Use System Print Dialog and push out this registry change to users:
Windows Registry Settings
- Path (Mandatory): HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Edge
- Value Name: UseSystemPrintDialog
- Value Type: REG_DWORD
- Value: 0x00000000
Microsoft Edge Browser Policy Documentation | Microsoft Docs
We used Ivanti to rollout the changes:
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