Network Load Balancing Manager

Service Pack 3 for Exchange 2010

Service Pack 3 for Exchange 2010

So I only recently got around to installing SP3 for Exchange 2010 (I’ve been on holiday for a few weeks and what not) and thought I’d share my experience around the experience!

Now you may or may not know this service pack updates the Active Directory Scheme which basically means when you install this update you must be a Schema or Enterprise Admin to run the installation!!

Now if like me your Exchange Server sits on a completely separate domain to your Root Active Directory servers you’ll need to do a little planning.

For example I have a domain, let’s call it and a sub domain called is where my root Active Directory Domain Controllers are installed which means that’s where the Schema settings are stored for Exchange, these settings then filter down to sub domains which in my case is where my Exchange servers are installed i.e

All this means in regards to this update is I’ll need to run /prepareAD from as an Enterprise Admin before I run the update from the actual Exchange servers.


So from the above you can see that all went very smoothly luckily for me (I won’t write about how I tried to run the SP2 update two or three times which produced soooo many errors)!  From here I waited 20 mins for the Schema update to replicate down, although you can force a update via Active Directory Sites and Services.


Next came the update for the servers but please note, install the update on the roles in this order:

Client Access servers,

Hub Transport (My HT and CAS roles are on the same server),

Edge Transport servers,

Mailbox servers,

Unified Messaging servers (I don’t have any, does anyone?),


Before I start talking about the install I should mention that you should only install the update on nodes or DAG servers that arnt active i.e. you need to fail an active server to a passive server and run the update, then fail back.  Here’s a very quick how to do this:


CAS/Hub Transport –

–  Stop the active node in the cluster via Network Load Balancing Manager by right clicking a node and click Clicking Control Host then Stop (or DrainStop if your worried users are connected still),

– In Network Load Balancing Manager right click the same node and choose properties and set the Default state to STOPPED, this will stop the node auto joining the cluser when once it reboots,

– Finally run the update, reboot the server and re-start the Default state.

– Do the above to the next node.


Mailbox Server  with a DAG –

–  Find the active database plus where the PAM role is and make a note:

–          Check the cluster group:

–          The above is just an initial check to ensure that the environment is in a situation where it is ready for manual failover.  The next set of instructions will fail the DB over to the passive server, prevent DB automounts, and reconfigure the cluster.

–          Run DAG Maintenance script (run from C:\Program Files\Microsoft\Exchange Server\V14\Scripts):

(please note overrideMinimumTwoCopies, this is because I only have two servers in my DAG).

–          This fails the active DB over to MB02. A quick check of the Management Console will show this is correct.

–          Rerunning the PAM holder and Cluster owner commands will show the second server as the master,

–          You can now conduct your tasks on this server with no Exchange downtime,

–          Once your tasks are complete, it’s time to fail the services back,

–          From Exchange Powershell, run; (From C:\Program Files\Microsoft\Exchange Server\V14\Scripts)

–          There is no output from this script as it simply allows us to now make changes. Fail databases back

–          Switch Cluster Master cluster group

–          Finally run both the PAM and Cluster query commands to ensure both roles are back with the active server,


So run the install:




Exchang Start


The install will check if you’ve updated the schema and if your servers, click Upgrade and the install will start, be warned it can take a while to install, mine took about 30 mins which seemed to be mostly the language pack:



Fortunately for me the install went smoothly on all my servers but just be careful to only run the update on servers that are not active.  Also note that once you update a server with a database on you cant fail that database to a none updated server.

Finally make sure you run Exchange 2010 SP3 Rollup 3 as this will fix a heap of issues with Exchange 2010 SP3.

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