Exchange 2013

ActiveSync after Migration to Exchange 2013

Posted by robd on April 10, 2016
exchange 2010, Exchange 2013 / No Comments

A friend came across this issue while migrating from Exchange 2010 to 2013.  Users were unable to receive/send email from their mobile device after migration.  This continues for up to 4 hours or so then starts working out of the blue.

 

It’s actually a bug with certain versions of Exchange 2013.

 

To fix, simply recycle the following App Pools in IIS on the CAS server:

 

  • MSExchangeAutodiscoverAppPool
  • MSExchangeSyncAppPool

 

A fix is in place for CU5, so if you are on that version or higher this fix “shouldn’t” apply…….

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